Privacy Policy
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ON THIS PAGE
1. Overview
This Privacy Policy explains how [World Backyard], trading as World Backyard (“World Backyard,” “we,” “us,” or “our”), collects, uses, stores and shares personal information when you visit worldbackyard.net, submit an enquiry, request a quotation, communicate with us or otherwise use our services.
2. Information We Collect
| Category | Examples | How collected |
|---|---|---|
| Contact information | Name, business email, telephone, company and country | Forms, email and communication |
| Enquiry and transaction information | Products, quantities, specifications, destination and order details | Forms and commercial records |
| Files and project materials | Drawings, images, specifications and logo files | Uploads, email or physical samples |
| Technical information | IP address, browser, device and cookie identifiers | Servers, cookies and analytics |
Please do not send sensitive personal information or confidential third-party information unless necessary and authorized.
3. How We Use Information
- Respond to enquiries and prepare quotations.
- Evaluate product requirements, drawings, samples and customization requests.
- Process orders, coordinate production, arrange delivery and provide customer service.
- Maintain business, accounting, quality and transaction records.
- Operate, secure, troubleshoot and improve the website.
- Send permitted marketing communications and provide unsubscribe options.
- Comply with legal obligations and protect our rights, customers and business.
4. Legal Bases for Processing
Where applicable law requires a legal basis, we may process personal information because it is necessary to take steps at your request or perform a contract, comply with legal obligations, pursue legitimate business interests, or because you provided consent. Legitimate interests may include responding to B2B enquiries, securing the website, preventing fraud and maintaining business relationships.
You may withdraw consent where processing relies on consent. Withdrawal does not affect earlier lawful processing.
You may withdraw consent where processing relies on consent. Withdrawal does not affect earlier lawful processing.
7. International Data Transfers
World Backyard is based in China and serves customers internationally. Information submitted through the website may be processed in China or other countries where service providers operate. Where required, we use appropriate contractual or legal safeguards for international transfers.
8. Data Retention
We retain personal information only as long as reasonably necessary for the purpose collected, including enquiries, commercial relationships, accounting or legal requirements and disputes.
[ADD SPECIFIC RETENTION PERIODS FOR ENQUIRIES, CUSTOMER RECORDS, FILE UPLOADS, ORDERS AND MARKETING DATA.]
[ADD SPECIFIC RETENTION PERIODS FOR ENQUIRIES, CUSTOMER RECORDS, FILE UPLOADS, ORDERS AND MARKETING DATA.]
9. Data Security
We use reasonable organizational and technical measures intended to protect information from unauthorized access, loss, alteration or disclosure. No internet transmission or storage system is completely secure, and absolute security cannot be guaranteed.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection or portability; withdraw consent; opt out of marketing; or complain to a competent authority.
We may need to verify your identity. Authorized agents may need proof of authority. We will not discriminate against you for exercising applicable rights.
Submit requests to worldbackyard2021@gmail.com.
We may need to verify your identity. Authorized agents may need proof of authority. We will not discriminate against you for exercising applicable rights.
Submit requests to worldbackyard2021@gmail.com.
11. Children’s Privacy
Our website and B2B services are not directed to children. We do not knowingly collect personal information from children. If you believe a child submitted information, contact us so we can review and delete it where appropriate.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, services, data practices or legal requirements. The revised version will be posted with an updated effective date. Material changes may be communicated through an additional notice where appropriate.